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Our Support Center is focusing on providing best and instant services for questions of practical uses on the products and services on technical inquiries, order and general knowledge. Anything that you feel confused, please let us know and we will response to you in no time.
We are available for 24 hours per day, 365 days per year! We guarantee an email response within 12 hours and our average response time is 40 minutes.
FAQ: |
FAQ is frequently asked questions that users are easily run into. If you have any questions, please check FAQ, and you may find your .questions have been answered here. |
How to use:
details on the products, questions on practical use of the products and technical inquiries, etc...
Support Email: |
Please feel free to send us emails at: [email protected] , if you have any questions and make sure the following information is included in the email. |
Where and when have you purchased our program?
What's the number of your Order ID?
What operating system do you run?
Did you receive any error messages? If yes what exactly does it read?
Can the problem be duplicated?
If possible, an attached screenshot is better.
- "I really like the Advanced PDF Converter software I got from your company - it works really good!!! "
- Mike
- "It is really easy to convert large amount of PDF files to edit at one time. And it does preserve all the original layout!
- Mary
- "Thanks for your prompt response and help. I really appreciate it. With your excellent service and quality products, you can be certain I will recommend your software to others."
- Dave
